Description:
Published: November 12, 2017
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By: Logan Allen, Tarleton State University
Category:
Writing
Hashtags:
#Report #Writing
I wrote this Recommendation Report for an assignment in Technical Writing and Document Design. I had to research, test, and recommend a solution to an actual problem. I chose to write about solving the problem of how to solve customer complaints at my workplace, McDonald's. I analyzed data from customer complaints, sales reports, and interviewed the store manager. This report was delivered to our Area Supervisor, as well as the store owners to use in preparing training materials on handling future customer complaints.